It’s become a hot topic in social media news. Facebook is finally on the ground in Japan and is building its hype machine. On June 7th, Facebook did its first PR event when it launched Deals via a pop-up booth in front of Shibuya 109. It looks like Facebook’s popularity in Japan is growing, and the statistics confirm this trend.
However, only 3.74% of the Japanese population with internet access is using Facebook. A recent online survey shows that Facebook’s closest competitor, mixi, is being used by 33% of Japanese internet users. That same survey shows Twitter use at 17.8%.
What does it all mean? From this data, we can gather that Facebook penetration is still quite low. Mixi still has 6x Facebook’s users. However, Facebook is on the rise.
Let’s look at Facebook’s stats:
Facebook has 3,712,920 total users in Japan (via Socialbakers)
The number of registered users in Japan has doubled in the past 6 months.
This shows how many Japanese people are Googling Facebook:
facebook ログイン 246,000
Facebook 日本 49,500
Facebook 使い方 40,500
facebook アプリ 27,100
= 363,100+ monthly Google searches for Facebook (via Adwords keyword tool)
For comparison, let’s take a look at mixi’s Google popularity:
mixi 11,100,000
ミクシー 450,000
mixi login 201,000
mixi.jp 135,000
= 11,886,000+ monthly searches for mixi (via Adwords keyword tool)
Looks like we won’t be seeing “mixi as No.2″ for a good while. Right now, mixi has 15.4 million active users (via this Mixi IR doc, page 5).
Mixi has 23.4 million total users, which is 6.3x the current number of Japanese Facebook users. However, mixi has only experienced 1.1x growth in active users over the past year.
With this rapid growth, many analysts think that Facebook will be a sure-fire success in Japan.
This next bit of statistics answers the question: What about Japanese dissatisfied with Facebook?
facebook 削除 8,100
facebook 退会 1,900
facebook アカウント 削除 880
= 10,880 monthly searches on “how to delete Facebook” (via Adwords keyword tool)
Let’s compare that to mixi. Here’s Japanese Googling how to get rid of mixi:
mixi 退会 8100
mixi 削除 4400
= 12,500 monthly searches on “how to delete mixi” (via Adwords keyword tool)
If we consider login searches as positive, and “how to delete” searches as negative, then Facebook may have a problem on its hands. 2.9% of search traffic for Facebook in Japan is negative, whereas negative traffic only accounts for 0.1% of mixi searches.
There are several possible reasons for this. Facebook is a new service in Japan, it’s a foreign concept to Japanese people, and Facebook’s notorious disregard for privacy goes completely against Japan’s preference for online anonymity.
I think this data suggests that Facebook Japan:
1. Is experiencing a lot of popularity
2. Has high potential for success
3. Hasn’t convinced Japanese that they need it yet
My prediction is that Facebook will continue to grow, but is hurting itself by not putting enough emphasis on Japan. This blog mentions that Facebook’s Japan office is devoted to development, and only has a staff of 6. Sales and ads are apparently going to be managed through their Singapore office.
Can Facebook succeed in Japan with only 6 local staff and a couple of contracts with local marketing firms?
I’m sure the guy who came up with that strategy thinks so, but Japanese people do not take kindly to big foreign companies trying to penetrate their market without making any sort of large commitment.
Facebook can succeed in Japan, but it needs to invest a lot more in order to do so. Its current lack of a proper Japan presence is just one example. You can’t even Google the address of their Japan office – even though a Facebook page for “Facebook Tokyo Office Parking” pinpoints it in Sendagaya. A “Facebook Japan KK” Google search will also come up fruitless.
I’d like to see Facebook succeed in Japan, but I think it’s ludicrous for Facebook to try and do Japan operations from overseas offices.
Facebook: to get Mixi’s numbers, you will need a Tokyo office the size of theirs. Seriously, do it. The time to invest in Japan is now.